Welcome to Zift ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thezift.com and use our services, including the buying and selling of website components and complete websites (collectively, the "Platform").
By accessing or using our Platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide you with a smooth and secure experience:
a. Personal Information
When you register, make a purchase, or sell a product, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Bank Account / UPI details (for seller payouts)
- Tax Information (if applicable, e.g., GSTIN or PAN)
- Company Name (if applicable)
b. Payment Information
- We use third-party payment gateways (such as Razorpay, Stripe, or Paytm) to process payments.
- We do not store your credit/debit card numbers, CVV, or passwords on our servers.
- Payment information is handled securely by the respective payment processors in compliance with PCI-DSS standards.
c. Usage Data
We may collect:
- IP Address
- Browser Type and Version
- Device Information
- Access Times and Pages Visited
- Referring/Exit Pages
This helps us improve our service and detect fraud or misuse.
d. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your login session
- Store preferences
- Analyze user traffic
- Improve performance and personalization
You can disable cookies in your browser settings, but some features may not function properly.
2. How We Use Your Information
We use your data to:
- Register and manage your account
- Facilitate buying and selling of components and websites
- Process and confirm payments and refunds
- Communicate with you regarding orders, offers, and updates
- Improve Platform performance and user experience
- Comply with legal obligations and resolve disputes
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
- Payment Gateways: To process secure transactions.
- Service Providers: For hosting, analytics, and customer support.
- Law Enforcement: If required by applicable law or legal request.
- Buyers and Sellers: Limited data (like name and email) may be shared for order fulfillment and support.
4. Data Security
We take appropriate technical and organizational measures to protect your information from:
- Unauthorized access
- Disclosure or alteration
- Accidental loss or destruction
Your passwords are encrypted, and sensitive transactions are secured via SSL encryption.
5. Data Retention
We retain your personal data only as long as:
- You have an active account on our Platform, or
- It is necessary for legal, accounting, or reporting obligations.
Once data is no longer needed, it will be securely deleted or anonymized.
6. Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Withdraw consent for marketing communications
- Request a copy of your stored data
You can exercise these rights by emailing us at support@thezift.com.
7. Payment Gateway Compliance
We comply with the policies of all major payment gateways, including:
- PCI-DSS (Payment Card Industry Data Security Standard)
- KYC (Know Your Customer) requirements for sellers
- Data minimization and confidentiality standards
All transactions on our platform are processed through secure and verified gateways. We never store sensitive payment data on our servers.
8. Links to Other Websites
Our Platform may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of these external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted with an updated "Last Updated" date. We encourage you to review it periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- 📧 Email:zifttech@gmail.com